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Evaluation of Training

Evaluation of Training

Proving Your Value

3 days

This comprehensive workshop shows you how to build and communicate a compelling case for the effectiveness of your training programs.  Return to work with the most comprehensive process, tools, and best practices to make a seemingly complex process simple and easy to implement.

Enroll in Evaluation of Training

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  • Determine the scope of an evaluation project.
  • Analyze pre-training baseline and expected performance.
  • Determine organizational support for training evaluation.
  • Prepare an evaluation plan.
  • Design evaluation instruments.
  • Collect evaluation data.
  • Verify the validity and reliability of evaluation data.
  • Calculate the return-on-investment (ROI) of training.
  • Assess the return-on-expectations (ROE) of training.
  • Determine the results obtained from training.
  • Isolate non-training variables from training results.
  • Identify employee application of new skills.
  • Identify employee learning level.
  • Identify employee reactions to training.
  • Analyze training problems and improvements.
  • Prepare an evaluation report.
  • Communicate evaluation results with impact.

For trainers who want to evaluate the effectiveness of their training, communicate success convincingly, and contribute significantly to their organizations.

Plan Evaluation

  • How to make critical planning decisions that will guarantee success.
  • The 4 levels of evaluation: reaction, learning, application, and results, including return-on-investment (ROI).
  • Step-by-step procedures to successfully evaluate any training program – even "soft" skills.
  • How to turn "fuzzy" training expectations into measurable results.
  • Proven methods for getting management buy-in.
  • 7 key steps for planning a highly successful evaluation.
  • How to write a concrete evaluation goal.
  • 4 practical ways to determine baseline and expected performance.
  • Where to look (and who to see) to get the right data.
  • Simple ways to involve management in the evaluation process.
  • 5 key elements to make your data more accurate and convincing.
  • Practical and time-saving methods that will give you the confidence to tackle any training situation.

Design Instruments

  • Over 30 proven evaluation tools – including many novel variations.
  • Fail-safe checklists to make your evaluation highly credible.
  • How to collect evidence that supports your case.
  • Practical guidelines on when to use each tool.
  • 2 main types of evidence that support the case for training results.
  • 4 major concerns in creating application instruments.
  • 2 categories of tests that verify learning.
  • 5 question types to determine reactions to training.
  • How to select the best evaluation tools at all 4 levels.
  • Over 40 realistic examples of instruments.

Implement Process

  • How to select the ideal time and location to collect data.
  • 10 ways to get full participation from all people involved.
  • How to maximize return rates.
  • Which tools are easiest to administer.
  • Who should be involved in administering instruments.
  • How to collect data when ideal conditions don't exist.
  • Common pitfalls and how to avoid them.
  • How to conduct relevant and efficient evaluations immediately after the workshop.

Analyze Data

  • How to calculate the impact of training using both proven and innovative techniques.
  • Step-by-step procedures to calculate costs and benefits of training.
  • How to find convincing evidence of training's real impact on the organization.
  • 8 key questions to isolate training from other changes in the organization.
  • How to substantiate your findings.
  • 12 criteria to guarantee accurate and consistent data before, during, and after training.
  • How to deal with tangible and intangible data.
  • 5 ways to convert tangible data into dollar values.
  • How to interpret performance information and take the best course of action.
  • 6 insightful questions that tie management expectations into evaluation.
  • Simple methods for calculating the return-on-investment (ROI) of any course.
  • An approach for determining how well training met non-financial expectations.

Communicate Results

  • How to build a compelling case for the value of your training.
  • The 5 key components of a professional evaluation report.
  • A structured worksheet that helps you prepare a rock-solid report.
  • How to write an impressive evaluation report that gets the attention of management.
  • A classic example of a completed report – including an easy-to-follow format.
  • Step-by-step procedures for reporting results and making constructive recommendations to management.
  • Best practices for delivering difficult messages.

All the worksheets, checklists, and forms in Microsoft® Word template format.  Simply download them from your personal My Langevin website.

Free telephone consultation.  If you need advice or someone to discuss ideas with, just give us a call.

"Training always takes the back seat; this workshop puts training behind the wheel!"
Joel Abern - Northern Trust
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