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Certified Training Generalist

Certified Training Generalist

Accelerated Certification Program

5 days

For the training professional who has to do it all: needs analysis, design, development, delivery, and evaluation.  Learn all the basics that will help you not just survive, but thrive.  You’ll have the opportunity to practice the most crucial processes in all facets of training.  Our performance-based approach will allow you to apply the training industry’s best practices to the reality of your organization. Learn the time-saving and success-oriented approach of lean training.  If you need a wide and deep skill pool, this is the program for you.

Enroll in Certified Training Generalist

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  • Design instructor-led training that sets learners up for success on the job.
  • Deliver instructional teaching sessions that meet specific learning objectives.
  • Structure a performance-based blended learning solution.
  • Apply a 5-step consultative approach to analyze training needs.

For training professionals who must create and facilitate blended, performance-based courses using a variety of training strategies.

Identify Constraints

  • Myths and realities of blended learning.
  • How blended learning can significantly reduce the cost per learner.
  • How to integrate blended learning decisions into your standard Instructional Systems Design (ISD) process.
  • Key elements of a performance-based blend.
  • Over 50 possible constraints to consider.
  • How the type of content directly impacts your blended learning decisions.
  • A versatile formula for prioritizing content.
  • How to address pre-determined/mandated solutions.

Select Strategies

  • Creative techniques for blending traditional and e-learning strategies.
  • How to target the most critical course content.
  • Best practices in blended learning design.
  • How to customize learning to meet diverse needs.
  • The advantages and disadvantages of core training strategies.
  • Over 30 specific selection criteria.
  • How to validate the feasibility of selected strategies.
  • Comprehensive strategy selection tools.
  • How to optimize the blend of strategies.

Blend Performance Support Activities

  • 35 proven performance support activities (PSAs).
  • How to deal with "nice to know" content.
  • How to address realistic course design constraints.
  • A 5-point feasibility checklist.
  • 20 practical vehicles for implementing PSAs.
  • 10 criteria for validating performance-based blended learning programs.


  • Key questions to ask when a project is assigned to you.
  • Tips for planning a successful design project.
  • What short-cuts to take if design time is limited (and which ones not to take).
  • How to estimate design time.
  • 4 factors to consider in determining design priorities.
  • How to best use job aids in training.
  • How to compile a complete project for management/client approval.


  • The most critical things you need to know about learners.
  • Where to find information about learners.
  • What to do if learners have diverse backgrounds.
  • How to develop performance-based content.
  • How much theory/background material to include in a course.
  • 8 errors to avoid in task listing.
  • How to conduct a thorough task analysis (with multiple examples for different types of content).
  • Tips for making course content meaningful and relevant to learners.
  • How to prioritize course content to keep it lean.
  • How to deal with "soft" skills (e.g. customer service, management, sales, leadership, ethics, etc.).
  • How to work effectively with SMEs, clients, and line managers (and your own boss).


  • How to create a solid design even if you aren't an expert.
  • How to write objectives quickly and easily.
  • The 4 major types of tests and how to design them.
  • How to determine if pre- or post-course work is required.
  • 50 instructional methods you can use in your courses.
  • How to incorporate a variety of methods into the training.
  • How much practice to build into a lesson.
  • A 6-step learning strategy for structuring your courses.
  • How to make your courses modular.
  • The best method of sequencing course content.


  • Proven principles of adult learning.
  • How to keep materials at the best reading level.
  • The recommended way to set up instructor lesson plans.
  • 22 items to put into instructor lesson plans.
  • How to design materials for inexperienced instructors.
  • How to design handouts.
  • The secret to creating “shelf-resistant” course manuals.
  • How to create easy-to-update materials.


  • The 3 phases of course validation.
  • A versatile checklist for assessing your courses or vendor materials.
  • The 4 types of evaluation.
  • Items to include in course evaluations.
  • 5 sample evaluation forms.

Course Delivery

  • The most common issues for new instructors and how to overcome them.
  • How to minimize nervousness and anxiety.
  • How to project confidence.
  • 7 vital facts about how adults learn.
  • Over 25 tips on speaking skills.
  • When to be dynamic and energetic versus relaxed and easy-going.
  • How to create a great climate for learning.
  • How to build rapport with your learners.
  • Techniques to improve your vocal inflection.
  • How to use gestures to reinforce your message.
  • 14 tips for a dynamic speaking style.
  • How to give polished demonstrations.
  • Tips (and practice) in leading a discussion.
  • 8 laws of classroom motivation.
  • How to increase learners' enthusiasm.
  • Simple techniques to get everyone to participate.
  • How to create and maintain a fun learning environment.
  • Tips for giving proper feedback to learners.

Course Structure

  • An easy-to-use 6-step strategy for structuring your courses.
  • How a lesson should flow.
  • 7 WIIFM techniques for presenting benefits to learners.
  • The best way to provide feedback to learners.
  • Guidelines for conducting meaningful reviews and summaries.

Course Management

  • How to use visual aids effectively.
  • The do’s and don’ts of multimedia slides.
  • The top 10 flipchart techniques.
  • An arsenal of techniques for handling problem people.
  • How to stay in control during difficult situations.

All the worksheets, checklists, and forms in Microsoft® Word template format. Simply download them from your personal MyLangevin website. 

Free e-learning sample module: Training Needs Analysis – a $599 value.


Free 1-year edit service.  Receive detailed feedback on your materials to help improve your courses. 


Free telephone consultation.  If you need advice or someone to discuss ideas with, just give us a call.

"I feel confident and empowered to create outstanding, valuable training for my company."
Shelly Tuohy - Adidas
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