Greetings from “The City of Angels!” I’m Melissa Grey Satterfield, a native of Las Vegas, now residing in the Los Angeles area. I graduated from the University of Nevada, Las Vegas where I studied broadcast communications. During my college years, and for a few years beyond, I worked as an on-air personality for several radio and TV stations in Las Vegas. I have always been a bit of a performer, which is probably why training is such a good fit for me. My dream in college was to move to the big city of L.A.—and now, here I am!
I have been a Course Leader with Langevin Learning Services since 2000. Prior to coming to Langevin, I was a Senior Training Specialist and Course Developer for an organization based in L.A. I trained franchisees and their staff on everything they needed to know to own/operate a successful small business. During that time, I attended several Langevin workshops, looking to broaden my overall instructional skills. Boy, was I enlightened and empowered! I was able to take the tips and techniques I learned in class and put them to immediate use on the job. It was so freeing to work “smarter, not harder.” Having been a trainer, I know the challenges trainers face, but also know the rewards that come with improving job performance. It is summed up best by something I learned during my very first Langevin workshop (over eight years ago): “never do for the learners what the learners can do for themselves.” That has become my ‘training mantra.’
Life’s Biggest Lessons and Influences – So FarOne thing I’ve learned in my years as a trainer is the only thing constant in this world is change. As a training professional, I strive to be flexible. Like chameleons, we need to ‘change colors’ to adapt to our surroundings. No two groups of learners are the same and that’s what makes this job so appealing to me. I love the variety!
My Favorite Langevin MomentThere are so many! My favorite is each time I encounter a repeat client who tells me how much they’ve gained from a previous workshop and how many of the techniques they were able to put into action. I am proud to say it happens quite often! What a wonderful sense of accomplishment!
"The workshop was awesome! The attendees were all great, the trainer was fantastic and the material was relevant and enjoyable!"