Hello! My name is James Summers. I was born and raised in Dallas, Texas but in my mind, I’m Floridian! I studied communications and journalism at Florida A&M University and I absolutely loved it there. When it comes to my career, I have two passions, one is training and facilitating and the other is fashion, which we will get to a little later.
Prior to joining Langevin, I started my career as a communications specialist in the Florida State University Law Center. Once I moved back to Dallas I began my role as a trainer working with adults, helping them to achieve their GED. In this role, I discovered my love for training and working with adults. From there, I migrated into the corporate world training customer service representatives, creating instructional content, and making sure staff received the most effective, efficient training materials. Next, I went to work with an e-commerce distribution center, training associates handling product ordered via e-commerce outlets, which included many facets like shipping, receiving, picking and packing, and more. My responsibilities included orientation and training for new hires, refresher courses, new roll-outs for different departments, as well as training upwards of 3200 associates over the course of 6 weeks every holiday season for 4 years. Whewww!!! Talk about breaking a sweat! I also, worked with executives on leadership training. I advised them on the most effective ways to supervise their teams and handle coaching sessions and write ups; which included hard conversations.
What I most enjoy about training is when my students have that “a ha” moment. When the light bulb comes on and they can see a new way of doing things or a way to enhance their current method, it lets me know I’ve done my job.
Life’s Biggest LessonsLive life to the fullest every day because tomorrow is not promised to anyone. I try to travel, spend time with family and friends, and make sure I always express how much I love them. I also do my best to put my Faith first in everything I do, which is a lesson I have learned from my mother. I make a whole-hearted effort to treat all people right and spread love wherever I go.
"Excellent! It's just what I needed for showing my clients, customers, and consumers the true value of training."