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For Designers For Instructors For Managers For Non-Trainers

Advanced Instructional Techniques

The Art of Facilitating Learning

3 days |$1,999

This advanced workshop is geared toward experienced instructors.  It focuses on facilitation skills (as opposed to presentation skills).  Learn what master trainers do to create a positive climate for learning, lead groups, motivate learners, deal with difficult participants, and much more.  This workshop gives you countless new ideas and sources of inspiration to enhance your instructional style and techniques.

This course has been approved by Microsoft® for the presentation skills component of Microsoft® Certified Trainer (MCT).

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  • Analyze your instructional style.
  • Adapt your instructional style when necessary.
  • Develop exceptional rapport with learners.
  • Establish a good learning climate.
  • Analyze group dynamics.
  • Maintain a group in healthy condition.
  • Prevent problems from arising.
  • Handle problems if they do arise.
  • Increase learner motivation.
  • Make your courses enjoyable to learners.
  • Interpret non-verbal messages.
  • Employ non-verbal techniques.
  • Employ competition and co-operation constructively.
  • Use behavior modification techniques.
  • Deal with your own job stress and prevent burnout.
  • Lead discussions.
  • Lead and direct a group with subtlety.

What You Will Receive

All the worksheets, checklists, and forms in Microsoft® Word template format.  Simply download them from your personal My Langevin website.

Free 1-year follow-up service.  Send us a videotape of yourself instructing and we will give you detailed feedback to further develop your skills.

Free telephone consultation.  If you need advice, confirmation of a decision, or someone to discuss ideas with – just give us a call.

Who Should Attend

For classroom instructors, course leaders, and facilitators who have more than one year's experience in the classroom.  Also for people who have taken courses in basic instructional techniques (and wish to learn how to facilitate learning).

What You Will Learn

Climate and Rapport

  • How to develop exceptional rapport with your learners.
  • 21 ideas for promoting group cohesiveness.
  • How to maximize learner participation.
  • 8 highly effective icebreakers and when to use them.
  • How to create a collaborative learning environment.
  • 18 ways to build the self-esteem and confidence of learners.

Instructional Style

  • 12 key factors to boost your professionalism, credibility, and image.
  • How to control your anxiety.
  • 15 traits of effective course leaders.
  • How to come across as dynamic and enthusiastic.
  • Instruments for assessing your instructional style.
  • How to select the most appropriate style.
  • 72 items that influence your style.
  • How to adapt your style when necessary.
  • Tips for protecting yourself against burnout.
  • Best practices for your continued development.

Group Dynamics

  • The 4 phases of group development.
  • How to diagnose and "read" a group.
  • Signs of a healthy learning group.
  • 20 key items to observe in a group.
  • Key non-verbal signs to watch for.
  • How to monitor small group work.
  • Symptoms of a group in trouble.


  • 4 key factors in assuring motivation.
  • 22 motivational techniques.
  • The 2 silent questions every learner asks.
  • 20 tips for preventing boredom.
  • How to use competition constructively.
  • Energizers that keep a group enthusiastic.
  • How to promote the use of new skills on the job.
  • 6 advanced lecture techniques.
  • 14 tips for meeting individual needs.
  • Tips for getting learners to accept responsibility for their own learning.
  • Techniques for making your courses popular, interesting, and fun.


  • How to apply the more subtle and sophisticated skills to lead a group.
  • What learners have a right to expect.
  • Creative tips for getting people back from breaks on time.
  • How to use classroom layouts strategically.
  • 27 tips to make discussions work.
  • How to give feedback properly.
  • 15 pointers for using small-group work.
  • How to manage instructional time efficiently.

Problem People and Situations

  • How to spot and prevent problems before they erupt.
  • When to intervene (and when not to).
  • How to handle problem people.
  • A simple yet effective intervention approach.
  • How to minimize unwelcome participation.
  • What to say in specific situations.
  • How to handle resistance.
  • How to resolve conflicts so there are no losers.

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