General Information

Instructional Methods
Our courses are highly participative workshops in the true sense. You'll have an opportunity to explore issues and practice skills during individual and group exercises. There will be ample opportunity to ask questions about "back home" projects.

We'll use checklists, questionnaires, guides, worksheets and samples to provide you with tangible guidance in developing new skills. Numerous tips and techniques are contained in the course materials and reinforced during exercises.

In summary, our approach is to do it rather than talk about it.

Our Approach

• Our focus is on realistic, practical material you can apply on the job. We concentrate our efforts on the how-to's in the field.
• Because our workshops are all performance-based, we provide you with step-by-step procedures to follow (rather than theories, principles and concepts).
• We guarantee that the new skills you gain will have practical value that far outweighs the course fee.
• We model what we teach at all times. We will use dozens of innovative techniques you can apply in your own courses.
• We will survey your interests and concerns before the workshop begins and do our very best to address each and every one.
• We provide the intensive focus of single-subject workshops rather than brief conference-style sessions.
• Studies have shown that if new material is not used within 30 days, over 90% of that material is forgotten. To help you retain the new skills, we provide a comprehensive course manual you can refer to long after the workshop. Manuals for most of our workshops are available for purchase should you not be able to attend.
• There will be regular exercises for you to do, usually working as part of an Action Learning Team. We believe that the most beneficial parts of our workshops are your opportunities to perform the new skills and receive feedback.
• We follow a quick pace in our workshops. Expect a high-content, high-involvement, high-energy program.
• Our workshops require effort on your part, but we also make sure that they are lively, entertaining, and fun. Learning without pain works!
• We make certain that we do not over-complicate the material. You will leave with the feeling "This isn't so hard. I can do it." We won't overwhelm you or try to impress you with our skill: we want you to be impressed with your own skill by the time you leave.
• The focus and efficiency you gain will reduce your extra workload.
• These workshops are all we do — not just a sideline. We specialize 100% in workshops for trainers.
• Our materials are drawn from years of experience in the field. We base our workshops on a realistic approach to the business environment.
• All of our materials are based on well-documented research and proven principles of learning.
• We continuously improve our workshops based on trainee suggestions and feedback. Our goal is to make our workshops as "user-friendly" as possible.
• We constantly research the field to include workable, practical developments in our workshops. For example, we incorporate principles of Accelerated Learning, creative training techniques, Job Aid Design and Learning Styles in our courses.
• Since we have a relatively long instructional day and use both Accelerated Learning techniques and Job Aid designs, you will learn more in our courses than in many courses that are longer. This may sound like a marketing exaggeration, but please read the dozens of participants' comments throughout our website.
• Attendance is limited to allow maximum participation and feedback.

What You Will Receive

• A comprehensive course manual containing job aids, checklists, samples, decision tables, and models as permanent references. Our manual is used throughout the workshop. It is intended as a comprehensive tool kit and a model for your own courses. Each page in our manuals is designed as a job aid.
• A free 1-year service to edit your materials. Send us a copy of materials you design or a videotape of yourself instructing and we'll give you detailed feedback.
• Free telephone consultation. If you need advice, confirmation of a decision, or someone to discuss ideas with — give us a call.
• Optional one-on-one discussions with the instructor about your individual projects or concerns. These are available in the morning before we begin or at the end of the day's session.
• A tangible Action Plan to implement immediately.
• You will gain years' worth of experience in only days. This is something that should be achieved in any truly effective course. It is a benefit you will be able to pass along to your trainees.
• You will find out what leading organizations are doing. We rotate our Action Learning Teams so you get a chance to meet and learn from your peers. There are networking opportunities galore!
• Continental breakfast each day.
• Discount rates in the hotels.
• Unlimited coffee service.
• Copies of magazines to examine.
• A selected bibliography of the best books in the field.
• Suggestions for further professional development.
• Information on what other organizations are doing.
• A certificate.

Dress
Casual

Time
8:00-4:30 — plus optional sessions each day to discuss anything you wish.

Our "Plus $100.00" Guarantee
We are so confident about the quality of our workshops that, if you are not fully satisfied, we will refund your entire course fee plus $100.00.

Cancellations
We have a very liberal policy: you can cancel your registration up to 48 hours before your workshop. As long as you call us and let us know that you are unable to attend, you will not be charged any fees.

Payment Options
We accept: Check, Money Order, Visa, American Express, MasterCard, Discover, Diners, EFT (US only), Direct Deposit and Wire Transfer.

More Information?
Not sure if a workshop is right for you? Simply call to discuss your needs. We're pleased to answer your questions.

While we hope to maintain our prices, they are subject to change without notice.

We make every attempt to conduct our workshops in downtown locations; however, we may at times be required to hold workshops outside the city.