Have you ever stopped someone in the middle of a conversation and asked, “Are you listening to me?” ... | more
Have you ever stopped someone in the middle of a conversation and asked, “Are you listening to me?” ... | more
Earlier this year a learner expressed the concern that “her organization, just doesn’t get training.” Others in the class were quick to join in ... | more
I started my career in high tech, first working for a telecommunications company and then a software company, ... | more
One of the many interesting aspects of the marketing process they discover is that the statement “to market” is very different than the statement “to sell.” ... | more
Using principles of a sound instructional system design (ISD) is critical ... | more
You don’t even have to pick-up a newspaper, or tune into CNN, to know we are in a worldwide economic “slump.” I often meet trainers who must validate their existence daily ... | more
Training is like selling. Instead of selling a tangible product, we sell ideas that are linked to improving performance at the organizations we represent. ... | more
There is often discussion in our workshops about the difficulty, or even the value, of using the task analysis process on interpersonal or conceptual tasks, the infamous “soft skills.” ... | more
It’s amazing how many acronyms we currently use. Most trainers would know exactly what I mean if I were to say, “The launch date for this course is TBD.” (If you guessed “to be determined,” pat yourself on the back.) Where these acronyms really shine ... | more