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‘performance’ Posts

“Do you Get What I’m Saying?”

October 29th, 2009 Martha Kelly

Have you ever stopped someone in the middle of a conversation and asked, “Are you listening to me?” ... | more

Our Most Challenging Audience

October 26th, 2009 Langevin Team

Earlier this year a learner expressed the concern that “her organization, just doesn’t get training.” Others in the class were quick to join in ... | more

From My Laptop Screen to Yours

September 28th, 2009 Alan Magnan

I started my career in high tech, first working for a telecommunications company and then a software company, ... | more

To Market! To Market! – The Langevin Way…

September 17th, 2009 José Rego

One of the many interesting aspects of the marketing process they discover is that the statement “to market” is very different than the statement “to sell.” ... | more

The Why, What, Who, What, and How of Instructional System Design

September 10th, 2009 Martha Kelly

Using principles of a sound instructional system design (ISD) is critical ... | more

A Trainer’s Reality Check

August 24th, 2009 Ron Chambers

You don’t even have to pick-up a newspaper, or tune into CNN, to know we are in a worldwide economic “slump.” I often meet trainers who must validate their existence daily ... | more

“Soft Skills” & “Smiley Sheets”: Evaluating the Words we Use in Training

May 14th, 2009 Langevin Team

Training is like selling. Instead of selling a tangible product, we sell ideas that are linked to improving performance at the organizations we represent. ... | more

Not So “Soft Skills”

April 6th, 2009 Paul Sitter

There is often discussion in our workshops about the difficulty, or even the value, of using the task analysis process on interpersonal or conceptual tasks, the infamous “soft skills.” ... | more

PB & J Training: Yum!

March 27th, 2009 Alan Magnan

It’s amazing how many acronyms we currently use. Most trainers would know exactly what I mean if I were to say, “The launch date for this course is TBD.” (If you guessed “to be determined,” pat yourself on the back.) Where these acronyms really shine ... | more