I’ve seen a lot of training programs. I’ve examined the materials from dozens of past clients ... | more
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Author Archive
Instructional Design: How to Structure Your Training
April 12th, 2012 Alan MagnanHow to Manage Client Expectations
March 1st, 2012 Alan MagnanIn any training project, you have two options for a favorable outcome: you either meet ... | more
How to Pay a Compliment
December 5th, 2011 Alan MagnanYears ago, a co-worker called me up to deliver bad news ... | more
Writing to Influence: The Ten Most Powerful Words
September 19th, 2011 Alan MagnanI recently looked up the ten most powerful words in the English language ... | more
Making Whiteboards Work
August 4th, 2011 Alan MagnanAs a traveling trainer I end up in a lot of different training rooms ... | more
“Let’s have a good clean fight!” – Dealing with Disagreement
June 9th, 2011 Alan MagnanAs trainers, we are often agents of change. Knowing how people tend to feel ... | more
How to Work Like the Tortoise: Ideas for Managing Change
April 25th, 2011 Alan MagnanOver two decades ago, while working for a software company, I attended my first ... | more
Graceful Greetings for Great Training
March 14th, 2011 Alan MagnanYou never get a second chance to make a first impression. In classroom training ... | more
Trainers, Try Tracking Trends
February 3rd, 2011 Alan MagnanWhen you hear the word “trend,” you might think clothes or hairstyles. If you’re a corporate type you might think ... | more
Over-applying: When Good Ideas Go Bad
December 9th, 2010 Alan MagnanA long time ago I learned a technique for summarizing lessons that involved asking, ... | more