Indeed, Mama told me there’d be days like this but she didn’t tell me how to prevent these days from happening or what to do when they happen…
I know what you are thinking, “What are you talking about Ralph?”
I’m talking about those days or moments in the classroom we’ve all experienced and dreaded. Those times when we have had a difficult participant (or many) to deal with. It seems there is always at least one in every group, doesn’t it? We’ve all developed some strategies to deal with, or cope with, difficult participants but we’ve also all had our share of situations when those strategies simply did not work.
I have been reflecting on my classroom experiences lately and jotting down some of my more memorable moments dealing with difficult participants. If I’d had a more well-rounded set of strategies and techniques to refer to, I would not have only been better prepared to deal with just about any challenging situation, I would have been able to prevent a good number of them from happening.
So, just for you, we have taken the experience and knowledge from our world-class course leaders (and me, of course!), and combined it into a fantastic resource called Mama Told Me There’d Be Days Like This: How to Deal With Difficult Participants that will provide you with a simple, straightforward approach to deal with just about every negative participant behavior you will ever encounter.
Too good to be true, you might be thinking. Well, maybe it does sound too good to be true. So, as just a little preview, our next series of blogs will feature real-life stories and anecdotes as our course leaders offer up some advice, tips, and techniques, as they recount some of the enlightening and sometimes humorous situations they have experienced while dealing with difficult participants.
This new product will be available early in the New Year, but in the meantime, take the time to review the details of Mama Told Me There’d Be Days Like This: How to Deal With Difficult Participants.
I hope you all enjoy this joyous holiday season and I hope we will see you at one of our workshops in the New Year. And remember, always listen to your Mama…
Ralph
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