You don’t even have to pick-up a newspaper, or tune into CNN, to know we are in a worldwide economic “slump.” I often meet trainers who must validate their existence daily – what a stressful situation to be in. You see my friends, you will not maintain job security very long by simply remaining a program peddler. Corporations no longer care about the training department producing only the BIC (behinds in chairs).report. We all need to become a strategic partner/performance consultant.
Transitioning to performance consulting has become a necessity in today’s turbulent economy which means initiating a cultural shift on how the training department is perceived and valued. We can no longer be a “yes” person whenever someone requests training. Put on an investigator’s hat by asking the most powerful question – WHY???
Next, you need to ask, “What does success look like, and how will we measure it?” The answer to this two-part question will give you a clear indication whether it’s a training issue or not.
Over $62 billion dollars is spent on training in North America annually, while up to 75% of that training is for the wrong reason. Wow! You do the math, and you will quickly realize how much money is wasted. And nobody can afford to waste money these days. With these numbers in mind, you can see how important it is to you and the credibility of your training department to determine whether a performance problem is training-related or not.
You may be wondering why anyone would train an employee who does not need it. The root causes of employee performance problems are often never looked into, because sending them to a training class becomes a painless “quick-fix.” By investigating a little further, you may find that an employee is not performing because of a lack of job standards or measurement. Another reason could be the lack of tools/equipment needed to do a job. Perhaps the employee has never received constructive feedback on how to improve. Or maybe they do not have the correct incentive to perform.
So what are you to do? Don’t despair – we have a solution. Come join us at our Consulting Skills for Trainers workshop where you will learn a simple, yet powerful step-by-step process to identify and resolve job performance gaps. This workshop just might be one of the wisest investments you will ever make.
See you at our workshop and happy training!
Ron
You can leave a response, or trackback from your own site.
Comments RSS